Free Guide on Claiming for Faulty Goods

Catalyst Law's free eBook on how to claim for Faulty Goods

​Our free eBook will take you through the process of resolving a dispute after being sold a faulty product.

With the right approach you can get a refund, repair or replacement from the supplier, manufacturer or retailer as long as you can prove they are at fault. 

​Our free guide covers:

• Your rights under the Consumer Rights Act 
• How to resolve within a company's complaints process
• Drafting a Letter Before Action on a product not fit for purpose
• Issuing a faulty goods claim in the Small Claims Court
• Enforcing a judgment obtained from the court​

​Our eBook is in PDF format, can be printed and searched.

It also includes free and fully editable copies of a:

• Complaint Letter template
• Letter Before Action template