Free Guide on Claiming for Poor Service

Free eBook on how to claim as a consumer following Poor Service

​Our free eBook will guide you through the process of resolving a dispute after encountering poor or substandard service from a business.

With the correct approach you can exercise your consumer right to have the work or service repeated to correct or a discount or refund applied on the cost to rectify. 

​Our free guide covers:

• Your rights under the Consumer Rights Act 
• How to resolve within a trader's complaints procedure
• Drafting a Letter Before Action on a poorly provided service
• Issuing a poor service claim in the Small Claims Court
• Enforcing a judgment obtained against the trader​

​Our eBook is can be read online, downloaded PDF and able to be printed and searched.

It also includes free and fully editable copies of a:

• Complaint Letter template to the trader
• Letter Before Action template