Our Grievance Policy and Procedure Pack provides your business with a robust Grievance Policy and all the letters required address a complaint raised by an employee.
Employers are legally obliged to have some kind of grievance procedure and having a dedicated policy allows employees to voice complaints in a constructive way. A documented procedure and supporting template letters will help ensure that managers handle staff complaints appropriately and efficiently.
Our downloadable Grievance Policy Pack contains:
Company Grievance Policy and Procedure A two page policy outlining a standard grievance procedure, inclusive of:
How an employee can lodge a complaint
Steps to resolve a grievance (informal process)
Organising a grievance meeting
A grievanceappeals process
Letter inviting employee to a grievance meeting Letter inviting an employee to a meeting or hearing with management following the submission of a formal written grievance.
Letter advising result of grievance investigation Letter informing the employee of the decision and actions after a grievance meeting.
Letter inviting employee to a grievance appeal meeting If the original grievance decision is appealed, this letter invites the employee to an appeal meeting.
Letter advising result of grievance appeal Letter communicating final decision following a grievance appeal meeting.
All templates are provided in a Microsoft Word (.doc) format, fully editable in a variety of word processors and available for immediate download after purchase.
Should you have any questions on the suitability of this policy template for your needs, please email us at firstname.lastname@example.org prior to purchasing and we will be happy to assist.
What is a Grievance Policy?
All businesses that has employees must have a written grievance procedure in place that is shared with their staff. Any employee may raise a grievance with their employer if they have a problem, concern or complaint whist at work.
As a minimum, a Grievance Policy must include who an employee should contact in the event of a complaint, how the grievance process works and how long it will take. By way of example, it is best practice for the company policy to include:
a path to resolve the problem informally
how the grievance hearing or meeting will be run
who can accompany the employee at the meetings
how to appeal the decision of a grievance hearing
the time limits for each stage of the process
'No Win No Fee' subject to entering into an agreement with a suitable insurance policy and complying with your responsibilities under its terms.